Experiences of 10 years of KM - The ups and downs

Mr. Paul Seren, Head of Knowledge Management at Schaeffler Group will present the development and his experiences from the last 10 years of KM effort at this large automotive group.

Starting with Web-Administration today the KM Team delivers defined KM services to the Business.

Paul will speak about the Networks of Competence to share knowledge, the Schaeffler Taxonomy as a basis for sharing between different companies and business units, their use of Wiki's and Expert Debriefings to capture and secure expert knowledge in time of the economic downturn.

More information about the program and the following topics could be found in the KM Webinar Flyer

To register online at www.benchmarkingpartnerships.com.au/home.htm

Delegates from 11 countries visited from 26th April to 30th April 2009 four German companies who are recognised leaders in Knowledge Management in Germany and worldwide. The participants meet with further 10 KM practitioners from companies to share their experiences in KM over the last 10 years.

This study tour contributed a new European perspective to the global KM Landscape as one KM Champion emphasised his feedback:

This first KM Study Tour was organised together with BCS Management Services (UK) and Benchmarking Partnerships (Australia).

The Asian Productivity Organization (APO) was the main sponsor.

The following companies hosted the study group and shared their experiences in Knowledge Management since 1998:

• ATLAS Elektronik , KM of the Year 2003 - KM Life Cycle since 2000, KM products and services, KM relay to capture know how from leaving experts, Semantic Knowledge Map since 8 years

• Airbus , Corporate Award for Excellence 2007

• German Technical Corporation - KM of the Year 2005 - Knowledge transfer worldwide across cultures, KM in projects

• Robert-BOSCH Car Multi Media GmbH - KM supporting new product development

• reinisch AG , medium-sized company who is a Pioneer and Leader in Intellectual Capital Statements - Made in Germany - Lessons learned from 5 years IC-Reports

• Bürgel GmbH, KM of the Year 2002 - Knowledge sharing between 30 small business all over Germany

• Siemens AG, APQC Best Practice Partner 2007 - KM Technologies 2.0, Wiki's, Blogs, etc. and KM for Mergers & Acquisitions since 2001

• INA Schaeffler Group, Head of KM - KM evolution in a large company from "Web-Master" to "Knowledge Services and Networks" support the core business

• Networking with Members of the German Association of Knowledge Management (gfwm e.V.) in Frankfurt/Main

• Government Programm "Fit for the Knowledge Competition " promoting KM for small and medium sized businesses

The KM Study Tour Delegates at Airbus (Bremen) - KM Study Tour Director Dr. Peter Heisig (2nd. from right)

Future activities: eureki and its partners BCS Management (UK) and Benchmarkingpartners (Australia) are planning a KM Study Tour 2010 to Asia